Service Design
The third term project focuses on public use. We address
products and services like healthcare facilities, public
transportation or public services. The term public use includes the
whole population as potential users as opposed to specific social
or professional groups. Public use emphasizes a "service design"
perspective where people interact with equipment, environments,
services and other people rather than interacting with a single
isolated product or product group. Services are used rather than
owned and often experienced over long periods of time with high
user expectations on efficiency, consistency, quality and security.
Methods employed in this project include experience prototyping.
Previous projects range from Grocery Purchasing (cooperation:
Telia) to The Library as Interface (cooperation: Umeå Municipality
and Umeå City Library).
Interaction Concept
The Interaction Concept Project aims to introduce the practice
and understanding of interaction design, as it is perceived at the
Umeå Institute of Design. We try to move away from an
"object-oriented" design approach by specifying project
deliverables in the form of an interactive process rather than a
physical product. We emphasize the idea of people-to-people
interaction mediated by a process or a technology rather than
person-to-object interaction.
Previously we have carried out this project in cooperation with
students from other interaction design programmes in Scandinavia
who have their roots in disciplines other than industrial design,
such as CHI. In this way the students become aware of different
perspectives and approaches to the practice of interaction design
and also have the opportunity to visit another Scandinavian
country.
The project is concluded with group presentations and time for
reflection and discussion. A literature compendium is provided and
several lectures are given presenting our philosophy and practice
of interaction design.
Interface Prototyping
Screen-based media are dominant in interaction design through
the web, mobile devices and numerous software applications.
Prototyping graphical user interfaces (GUI) and solid user
interfaces (SUI) are therefore important skills for interaction
designers.
Dimensions of Form
Exercises and experiments are designed to investigate the topics
of sound, imagery and action. Training is provided in the relevant
software for creating and treating sound and lectures in industrial
sound are given. In a short exercise students explore the
relationships between sounds, product identity and brand.
The course is concluded with a project in which students design a
product emphasizing sound, light, visual form and temporal
qualities. Results are presented as high-fidelity and media-rich
demos. Final presentations illustrate the experience of the product
where sound, light, appearance, feel and interaction are
illustrated as realistically as possible. Tutoring is given
throughout the course. This course is a joint cooperation between
students from the Interaction Design and Advanced Product
Design programmes.
Experience Prototyping
This course in Experience Prototyping deals with applying
suitable and relevant technologies for prototyping interaction. The
course is divided into 3 parts:
1. Tangible Interaction
The tangible interaction course includes practical training in the
use of Phidgets (physical widgets). The Phidget family consists of
easy-to-use building blocks for input and output controllable from
a computer. Students participate in a series of lectures and
experiment in order to explore the possibilities and limitations of
Phidgets and to learn how to put them to use in prototyping
interaction.
2. Interaction Technologies
This part of the course includes a lecture series covering topics
such as wireless communication, identification technologies,
emerging interaction modalities, sensors and screen technologies.
These lectures are interspersed with case studies illustrating how
these different technologies have been used for prototyping
interaction.
3. Prototyping Interaction - Project
This part of the course applies knowledge gained in the Tangible
Interaction and Interaction Technologies sections in practical
project work. The students work in groups and results are presented
as electronic prototypes, wizard-of-Oz experiments or simple
experience prototypes. The emphasis is on prototyping the
experience of use rather than evaluating the technology.
Graphic Design for Interactive Media
This section of the course covers the fundamentals of graphic
design, typography, layout, logotype design and pictograms as
applied to interactive media. You are given a number of practical
assignments and the expected results include graphical profiles,
screen layouts for different kinds of interactive media, animations
and examples of graphic design applied to print.
Multi-layering in Interface Design
The overall aim of this course is to move away from the WIMP
format and explore alternative approaches for visualizing
screen-based information, which draw on other design traditions
such as poster design, maps, colloquial graphics and layered
information. These approaches attempt to explore a visual structure
for interfaces that break the traditional boundaries of GUI
design.
Interaction Design Methods
Our courses in interaction design methods are integrated into
the three major term projects to ensure reciprocity between theory
and practice. The courses run parallel to project work and give you
the opportunity of relating specific design methods to concrete
project work.
User Observation & Task Analysis
The first term project emphasizes the professional user. The
project focuses on methods of design investigation including
observational studies, contextual enquiry, interviews and
task-analysis. Seminars introduce different approaches to
user-centered design.
Ethnographic Perspectives
The second term project focuses on service design. Methods and
approaches include design anthropology and observational studies.
Seminars given by a design anthropologist introduce different
techniques within a design ethnography framework.
Interaction Prototyping
In the third project, techniques and methods for prototyping
interaction are emphasized. A separate course in Experience
Prototyping develops skills and the third major project offers the
opportunity for building and testing interaction.
Design Visualization
This course tries to broaden your vocabulary of design
visualisation skills by including course modules in diagramming,
film anthropology, scenario techniques, storytelling and video
sketching, as well as more traditional rendering and sketching
techniques. These course modules are integrated into project work
and studio courses.

Here & Now - Video Conference System for Compulsory
School (Linda Bogren)

E-MEM: Time and Context Based File Management (Paula
Guntaur)

SRE - Sleep & Recovery Enhancer (André
Kongevold)

AORTA (Annelise Müller)

Microwave-Halogen Oven (Magnus Gyllenswärd)

Drive-By-Wire Steering Wheel (Mattias Andersson)

MS Mobile - Moving Communication (Michael
Kruzeniski)

MIA - Laundry Detergent Packaging (Sara Mizrahi
Mirdal)

Audible - Storytelling as a Digital
Experience (Carin Larsson)


Future Navigation Tool
(Gustav Hallén)

Vehicle Interface Preferencing
(Sang Chung)


The Hub - Future Mobile Connectivity (Sara Berg)

The bON - a Mobile Device (Sungho Yang)

Cruise-Aid - the Travel Guide (Anna Ståhl)

Bookmark - a Browsing System for the Library (Anne-Kathrine
Windel Nissen)

Vision (Britta Burlin)

Ely - the Explorer Interactive Play System (Diana
Africano)

An Interactive Educational System for Children with Dyslexia
(Johanna Grahn)

Commuter - Interactive Travel Pass (Kent
Lindbergh)

Communication Interfaces for Workers within the Automated
Environment (Alistair Regan)

Practical ADP Application for Mobile Rapid Use (Anne-Mari
Tornberg)

A3 - Multi-Function Communication Device for Senior Citizens
(Lim Chee-Koon)